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1
What is Fitpass and how to use it?
1. What is Fitpass?
Fitpass is a digital membership that gives you access to the best sports facilities throughout the country.
2. How to check-in with QR code?
Download the Fitpass app. Log in to the app with your user credentials and turn on QR code scanner.
At the entrance of each sport facility you can find QR code stand.
After scanning the QR code your entrance will be logged. Just show your phone with the successful confirmation to the personnel.
3. What are the benefits of Fitpass?
Instead of paying a single membership in a specific sports center, we offer you the opportunity to access a large number of sports facilities with a single membership.
Adjust the activities to your needs and be active wherever you are!
4. How often may I use Fitpass membership?
You can use one appointment per day.
5. In which cities may I use Fitpass membership?
You can use Fitpass in any sports facility that is part of the Fitpass system. See the list
6. Can others use my membership?
Using someone else’s membership is not allowed. Each card is personalized and can be used only by its owner.
7. May my childer use my Fitpass membership?
A parent can transfer the membership to a child up to 15 years old. The only condition is that the parent is present.
It is not possible to use the membership by a parent and a child at the same time.
2
About sports facilities and disciplines
1. Which sports facilities may I use with Fitpass membership?
With every membership, you can use all the sports facilities that are in the Fitpass system.
See the list of all sports facilities on the page EXPLORE NETWORK.
2. How can I find a desirable sports facility or discipline in my area?
Check our page EXPLORE NETWORK to find a list of facilities located in the Fitpass partner network. Through filters for the city, part of the city and disciplines, you can find a facility or discipline that interests you.
3. How can I find more information about certain sports facilitiy?
See the list of available sports facilities on the EXPLORE NETWORK page. By clicking on the desired facility, you can find out more information about it (city, part of the city, exact address, rating, conditions and services offered to Fitpass users).
Don't forget to read the information about the facility before you visit it, in order to check what services are offered as well as whether there is a mandatory reservation of appointments and training, the facility's working hours and other details.
4. May I visit several sports facilities per one month?
Yes. Train in any facility from our system!
5. Which sport disciplines and activities may I use in Fitpass system?
In the Fitpass system there are a lot of disciplines that you can try! On the EXPLORE NETWORK page, select the activity and discipline you want.
6. May I use all activities without extra charge?
Most of the activities from our system are not paid for additionally, while some premium activities require an additional payment.
7. Do I need to make a reservation before I go to sports facility?
Most of the activities found in the Fitpass system do not require announcement and reservation. However, certain activities have dates and the number of possible members at the training, which is why you need to register or book an appointment. On the EXPLORE NETWORK page, you can find the desired facility or discipline and find all the necessary information in the description.
3
How to get Fitpass membership?
1. How can I get Fitpass membership?
You can get a Fitpass membership if you are employed in a company registered in Montenegro and if your employer is part of the Fitpass system.
2. How can I pay Fitpass membership fee?
Find all the necessary information about potential cooperation at the following page FOR COMPANIES.
Payment of the membership fee for business users depends on the company you work for, that is, on the type of contract. Please contact your HR or the person responsible for company benefits.
3. My company isn’t partner of Fitpass system. What should I do?
If you would like your company to be part of the Fitpass system and provide additional benefits to their employees, write us on kontakt@fitpass.me and leave us the contact details of the HR department or the responsible person for corporate benefits and we will reach out to them.
Below you can find answers to the frequently asked questions about your Fitpass membership
1
What is Fitpass and how to use it?
1. What is Fitpass?
Fitpass is a digital membership that gives you access to the best sports facilities throughout the country.
2. How to check-in with QR code?
Download the Fitpass app. Log in to the app with your user credentials and turn on QR code scanner.
At the entrance of each sport facility you can find QR code stand.
After scanning the QR code your entrance will be logged. Just show your phone with the successful confirmation to the personnel.
3. What are the benefits of Fitpass?
Instead of paying a single membership in a specific sports center, we offer you the opportunity to access a large number of sports facilities with a single membership.
Adjust the activities to your needs and be active wherever you are!
4. How often may I use Fitpass membership?
You can use one appointment per day.
5. In which cities may I use Fitpass membership?
You can use Fitpass in any sports facility that is part of the Fitpass system. See the list
6. Can others use my membership?
Using someone else’s membership is not allowed. Each card is personalized and can be used only by its owner.
7. May my childer use my Fitpass membership?
A parent can transfer the membership to a child up to 15 years old. The only condition is that the parent is present.
It is not possible to use the membership by a parent and a child at the same time.
2
About sports facilities and disciplines
1. Which sports facilities may I use with Fitpass membership?
With every membership, you can use all the sports facilities that are in the Fitpass system.
See the list of all sports facilities on the page EXPLORE NETWORK.
2. How can I find a desirable sports facility or discipline in my area?
Check our page EXPLORE NETWORK to find a list of facilities located in the Fitpass partner network. Through filters for the city, part of the city and disciplines, you can find a facility or discipline that interests you.
3. How can I find more information about certain sports facilitiy?
See the list of available sports facilities on the EXPLORE NETWORK page. By clicking on the desired facility, you can find out more information about it (city, part of the city, exact address, rating, conditions and services offered to Fitpass users).
Don't forget to read the information about the facility before you visit it, in order to check what services are offered as well as whether there is a mandatory reservation of appointments and training, the facility's working hours and other details.
4. May I visit several sports facilities per one month?
Yes. Train in any facility from our system!
5. Which sport disciplines and activities may I use in Fitpass system?
In the Fitpass system there are a lot of disciplines that you can try! On the EXPLORE NETWORK page, select the activity and discipline you want.
6. May I use all activities without extra charge?
Most of the activities from our system are not paid for additionally, while some premium activities require an additional payment.
7. Do I need to make a reservation before I go to sports facility?
Most of the activities found in the Fitpass system do not require announcement and reservation. However, certain activities have dates and the number of possible members at the training, which is why you need to register or book an appointment. On the EXPLORE NETWORK page, you can find the desired facility or discipline and find all the necessary information in the description.
3
How to get Fitpass membership?
1. How can I get Fitpass membership?
You can get a Fitpass membership if you are employed in a company registered in Montenegro and if your employer is part of the Fitpass system.
2. How can I pay Fitpass membership fee?
Find all the necessary information about potential cooperation at the following page FOR COMPANIES.
Payment of the membership fee for business users depends on the company you work for, that is, on the type of contract. Please contact your HR or the person responsible for company benefits.
3. My company isn’t partner of Fitpass system. What should I do?
If you would like your company to be part of the Fitpass system and provide additional benefits to their employees, write us on kontakt@fitpass.me and leave us the contact details of the HR department or the responsible person for corporate benefits and we will reach out to them.